Shipping policy

Shipping Policy

Last Updated: June 2026

At Tavora, we're committed to delivering premium products with a smooth and reliable shopping experience. Please review our shipping policy below before placing your order.

Order Processing

  • Orders are processed within 1–3 business days.

  • Orders are processed Monday through Friday, excluding holidays.

  • Once your order has shipped, you will receive a confirmation email with your tracking information.

Shipping Times

Estimated delivery times:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • International: 7–20 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping is available on qualifying orders when offered as part of a promotion.

Tracking Your Order

Once your order has been shipped, you'll receive an email containing your tracking number. Tracking information may take 24–72 hours to update after your order has been dispatched.

Multiple Shipments

To provide the fastest possible delivery, some orders may arrive in separate packages. If your order contains multiple items, they may be shipped from different fulfillment centers.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. Tavora is not responsible for orders delivered to an incorrect address provided during checkout.

Lost or Delayed Packages

While we work with trusted shipping partners, delays may occasionally occur due to factors beyond our control.

If your package appears lost or has not arrived within 30 days of shipment, please contact our support team, and we'll work with the carrier to resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item so we can assist you promptly.

Questions?

If you have any questions about your order or our shipping policy, please contact our customer support team through our Contact Us page. We're always happy to help.