Shipping policy
Shipping Policy
Last Updated: June 2026
At Tavora, we're committed to delivering premium products with a smooth and reliable shopping experience. Please review our shipping policy below before placing your order.
Order Processing
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Orders are processed within 1–3 business days.
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Orders are processed Monday through Friday, excluding holidays.
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Once your order has shipped, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times:
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United States: 5–12 business days
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Canada: 7–15 business days
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International: 7–20 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Free Shipping is available on qualifying orders when offered as part of a promotion.
Tracking Your Order
Once your order has been shipped, you'll receive an email containing your tracking number. Tracking information may take 24–72 hours to update after your order has been dispatched.
Multiple Shipments
To provide the fastest possible delivery, some orders may arrive in separate packages. If your order contains multiple items, they may be shipped from different fulfillment centers.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. Tavora is not responsible for orders delivered to an incorrect address provided during checkout.
Lost or Delayed Packages
While we work with trusted shipping partners, delays may occasionally occur due to factors beyond our control.
If your package appears lost or has not arrived within 30 days of shipment, please contact our support team, and we'll work with the carrier to resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item so we can assist you promptly.
Questions?
If you have any questions about your order or our shipping policy, please contact our customer support team through our Contact Us page. We're always happy to help.